/Privacy Policy
Privacy Policy 2018-05-24T15:34:10+00:00

Who We Are

At The Smokey Carter, we are committed to maintaining the trust and confidence of our visitors to our website. Our main aim is to share our love for BBQ and bring you award winning products to help bring flavour to cooking both indoors and out.

We want you to know that The Smokey Carter is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

Type of Data We Collect

Commenting or Reviewing 

When visitors leave comments on the site via the blog section or reviewing our products we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. To be fair the majority of comments we had were all from spambots so we have deactivated the majority of commenting on the site.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We offer the option to contact us on the website via a contact form. Your personal data (Name & Email Address) is simply used to send a response to any contact we receive through the website. This data is not stored for future use. We offer the option to email us directly or call us if you would prefer.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content and external links (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

When someone visits www.thesmokeycarter.com we use a third party service, Google Analytics, to collect standard information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We use a third-party provider, MailChimp, to deliver occasional product updates or newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing info@thesmokeycarter.com.

Data Stored When Placing an Order With Us

When you make a purchase through our website your name, address data, email and contact number will be emailed to ourselves via Woo Commerce to process your order. Please be assured that we do not share your personal details with any other company without your consent.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

Where we send your data

Visitor comments on the website may be checked through an automated spam detection service.

Access Your Personal Data

You are entitled to view, amend, or delete the personal information that we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Email your request to info@thesmokeycarter.com

Changes to this Privacy Notice

We live in an ever changing World and will review our Privacy Policy regularly to ensure we are providing the best possible service to our customers.